por Marketing Tellit | Jul 1, 2015 | atencion al cliente, omnicanalidad
Podemos definir la experiencia del cliente como «la disciplina para gestionar y tratar las relaciones con los clientes como activos con el objetivo de convertir a los clientes satisfechos en clientes fieles y a los clientes fieles en usuarios promotores de su marca»....Recibirás todas las novedades, noticias y artículos del mundo del Contatc Center y comunicaciones.
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