by Marketing Tellit | Mar 28, 2022 | Uncategorized
Needs Outdated and non-unified platform that did not provide a personalized customer service experience. Integrate new channels: web, chat, mail Have real-time reports of these channels Solutions: Aura Communication Manager 6 Call Center Elite, the benchmark solution...
by Marketing Tellit | Mar 28, 2022 | Uncategorized
Needs: Adjust and update the functionalities of your contact center in order to provide a unified and highly personalized experience to your customers. Integrate new channels: web, chat, mail Have reports in real time of these channels Solutions: Avaya Aura Contact...
